IC
Ilse C

1 reviews | Active since May 2020

11 May 2020, 16:21

Internal ***** in Telkom - using people's bank accounts for extra sim cards and top-ups

Last year I was the 'lucky winner' of a promotional call from Telkom and their service provider. The sales agent mislead me over the phone and I lodged a complaint, insisting that they listen to the recording. They did list to the recording, admitted the guy **** and misled me and to cut a long story short the contract was terminated. However, deductions kept taking place from my account. I called Telkom to find what is going on, luckily the guy helping me was really friendly, efficient and quick, he picked up that without my consent or knowledge a SECOND sim card was opened under my account. So I'm "sponsoring" someone, hence the deductions for data, airtime etc.... I went to the SAPS to lodge a ***** case, also lodged a ***** case with Telkom, lodged a dispute with my bank so that they are aware of this. The money is not paid back. This happened in January 2020. The second sim card was stopped and the deductions stopped. Until now... in April again suddenly there is a deduction. The sheer fact that even after ***** cases were opened, disputes lodged against them, suddenly somehow someone INSIDE Telkom is committing ***** on my bank account AGAIN. I'm quite ticked off... I did a reversal of the debit order now. I suggest everybody that has EVER had any kind of account with Telkom must check their bank statements with a fine comb... Check your list of debit orders and see if Telkom suddenly like magic appear on it again.

0
Replies (0)