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Thabiso M

1 reviews | Active since Sept 2018

07 Sept 2018, 12:15

Internal ***** Committed at Telkom

Telkom employees are committing ***** on clients' accounts. Last month I made my intentions of canceling my Telkom Business Contract very clear, Despite this I letter found out that a new phone number was registered under my account. When I inquired about this I was told that a iPhone X upgrade order was pending. I spoke wiht Zethuliwe at the Durban contact center, who informed me that a call recording of this iPhone X order would be sent in 3 days. It's been 2 weeks and still no call recording. The ***** was committed by Nombulelo Magaga in the sales department. I was that person dealt with before I open a case at the police station & I was my 071 number converted to prepaid so that I can port out of Hellkom with their thieving employees.

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Replies (1)
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Thabiso M's update17 Sept 2018, 13:42
Reviewer Update
I know Telkom customer service gets worse by the day but this is just pathetic. I want that contract cancelled RIGHT NOW!!!!!!!!!!