SC
Samuel C
1 reviews | Active since Mar 2015
20 Dec 2015, 02:09
Intermittent to no disconnected
Hi there,<br> <br> +-6 months and 6 technicians later and you still did not fix the connection problem... If this is not terrible service then I don't know what is.<br> <br> Your last Tech was the most successful, I want him to attend to the problem again. The line that runs from the pole outside towards my house needs to be changed to a twisted pair wire. Then there is also the issue of an isolation problem some 80 meters from the house. Every time there is just a hint of rain or wind or even hot sun the connection is completely useless.<br> <br> It is about time to fix this, don't you think?<br> <br> Regards
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Replies (1)Telkom's replyOfficial
20 Dec 2015, 06:08Hello sjcloete,
Thank you for bring this matter to our attention,
please advised that this query has been sent to our Fixed Line Support and feedback will be provided.
Your reference number: SM179878
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Thank you for bring this matter to our attention,
please advised that this query has been sent to our Fixed Line Support and feedback will be provided.
Your reference number: SM179878
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Telkom's reply20 Dec 2015, 06:08
Official
Hello sjcloete,
Thank you for bring this matter to our attention,
please advised that this query has been sent to our Fixed Line Support and feedback will be provided.
Your reference number: SM179878
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Thank you for bring this matter to our attention,
please advised that this query has been sent to our Fixed Line Support and feedback will be provided.
Your reference number: SM179878
We sincerely apologise for the inconvenience.
Kind regards
Lindani
Telkom Social Media
