Intermittent/No connection for more than 4 months

Hi There,<br> <br> Please refer to previous emails for more detial.<br> <br> After 4 months, 5 technicians, countless emails & phone calls... the problem still has not been fixed.<br> <br> I request that you send the same technician as the last time (since he is the only one of the 5 that got anywhere with the problem). Preferably on a Saturday since the Technician said he needs access to the neighbor's yard. The line from my house to the pole at the corner of the yard needs to be replaced with a twisted pair wire. The tech will need to inspect the line that runs from the pole over to the neighbor's yard (since there is a problem about 80m away from my house).<br> <br> Please provide me with regular updates on the status of this issue. Thanks.<br> <br> Regards,<br> Samuel<br> <br> <br> <br> <br>