intermittent internet line & scratchy telephone

402CRK130216 fault reported 13.02.16 <br> For the past 2 months we have been calling Telkom and our internet service provider to find out why our line has been dropping so frequently. <br> Neither seemed to have taken the blame passing the problem from the one to the other.<br> We eventually reported the fault as our telephone line had become scratchy - as above the fault was reported of the 13th, to date we have not seen or heard from the technical dept, we seemingly was supposed to come out to check the line. The line is so intermittent now that its become problematic to the point that we cannot use our internet without interruption for more than a few minutes. This is absolutely frustrating as I am writing examinations as well.