1 reviews | Active since Feb 2015
Intermittend slow speed
<p>i dont have mich nice words to provide to telkom that they would be a "go-to-company" for internet based services, just lucky there is no other company to add pressure towards them, many years has passed and still we are running on adsl lines in normal areas, and vdsl only entered the game recently but still no fibre in majority of areas, we tend to pretend we are a first world with first world technologies but we are yet dragging behind some 3rd worlds that have faster speeds and services, i have to phone telkom each month to recheck my line speed because paying for a 4mb that runs on a 1mb capability is quite bull, telkom would not like if i pay them what i think a 1mb is worth, thus i will start to only pay them half of my line rental each month starting next month until they can resolve this problem.. there is times where i just leave it and not wanting to phone in as well i could phone in every 2nd day, they will "re-port" the line then it works for a day and the next with go down and the 3rd day it will be back to 1mb speed </p>
Good morning.
Thank you for making contact with us. This matter has been escalated for urgency and our technicians will be in touch to advise.
Hello Peter ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good morning.
Thank you for making contact with us. This matter has been escalated for urgency and our technicians will be in touch to advise.
Hello Peter ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
