Intermitted Internet

On 1 March our telephone went dead. We reported it and three days later we went on holiday. While on holiday we received a SMS saying our service was restored, which was not. After about two weeks our telephone line was restored but then our internet kept on loosing contact. On phoning the help desk they \restored"the internet service. After anything from 5 minutes to 2 hours the internet would go of again. The agent at the help desk \""restored\"" the internet again. This time Telkom also had a strike and holding time for the help desk just so long that more often I gave up. Eventually an agent suggested that there was something wrong with the line and a fault was locked. A lady phoned and said that the line was tested and a technician will be sent out on Sunday 5 April. Monday I was informed that the fault was closed but the problem still excited. I phone the help desk again and spoke to a manager Tyron Naidoo who said he would lock the fault again and escalate it. After two days I phoned just to find out that he did nothing. I locked a fault again and Motapa promised that something will be done immediately. 5 days later still no stable internet and slow connection 2Mbps """