Interest and notice fees on account that was incorrect due to Telkoms mistake

<p>Hi, </p> <p> </p> <p>in follow up to my previous case, (AI ********** ) </p> <p> </p> <p><br />I have received my updated bill, i noticed there is no reversal of interest charges for the last 6 months, as well as there is a notice fee. The reason for no payment is that Telkom were meant to have cancelled the line.</p> <p> </p> <p>Please can you assist in reversing these since September 2016 to allow me to settle the account.</p> <p> </p> <p>Regards</p>