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TM
Trevor M

1 reviews | Active since Oct 2017

19 Sept 2018, 18:10

Inter department inefficiency

I have had so many years of good service on ADSL. I switch to fibre and all he'll breaks loose. Technical department says Sales must activate fibre. Sales department says all is fine on their side. End of the day-3 weeks and no internet to the customer. Oh and I'm already billed for fibre. Useless

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Replies (3)
TM
Trevor M's update25 Sept 2018, 12:54
Reviewer Update
It is a month now and still not sorted. I had not experienced this level of ineptitude before from Telkom, but I have finally come to see why people call this the worst company in SA. They are appalling. From pillar to post, and STILL not sorted. Useless is not even sufficient.
TM
Trevor M's update01 Oct 2018, 12:44
Reviewer Update
STILL NOT SORTED...SOMEBODY **** ME! TELKOM IS %#$@^% USELESS
Telkom
Telkom's reply03 Oct 2018, 09:25
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,