LM
LI-ANN MAARTENS

1 reviews | Active since May 2014

03 Jun 2021, 15:37

Intentional Telkom customer confidential data leaks!

Called by representative, initials M. S., pretending to be from the "Telkom upgrade department", quoting my ID number and other personal details to me. After the fact, learned she misrepresented herself, was from Sell Direct, selling on behalf of Telkom. How DARE Telkom give them my confidential info without my permission! New Popi Act July 1, will get them sued big time! Promised 5 day cooling off period to cancel upgrades, but changed terms ********LY of current month to month within cooling off period, which if contract is canceled, reverts existing contract back to prepaid! New upgrades still not canceled after 16 days!! Also 140 GB promised in New upgraded, yet now showing only 25 GB allocated!! Lies, deceit and mustelresentation! Outright ***** committed. After 21 calls to them and Telkom, NOTHING done to resolve it! Telkom NEVER agree to ANYTHING over the phone. NEVER work via Sell Direct Marketing in Cape Town and if you work with Telkom, know they hand over your confidential info to other companies without your permission!

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