gvdm
george van der merwe

1 reviews | Active since Jun 2013

29 Jul 2018, 12:42

INTENT TO OPEN ***** CASE AGAINST TELKOM AND TELKOM MOBILE

Dearest Telkom and THEIR FELLOW SLY/SNEAKY PARTNER Telkom Mobile,

Once again GREAT for BEING PATHETIC and not know what is going on!!!!!

I need someone COMPETENT to call me to resolve two account which could not have been done by about 20 YES TWENTY consultation which resulted in Telkom AGAIN deducted more than R5000 from account!!!!!

I am actually at the point where I would like to go to the SAPS and open a ***** case against Telkom for *****ING AND TAKING MONEY WHICH IS NOT DUE TO YOU!!!!!

IT IS MY MONEY WHICH YOU JUST KEEP ON DEBITING WITHOUT AUTHORIZATION AS THE DEBIT ORDER ARE NAEDO (SHOULD YOU NOT KNOW WHAT IT IS A Non-Authenticated Early Debit Order (NAEDO)!!!!! NOT AUTHORISED BEING THE SERVICES WAS SUPPOSE TO BE CANCELLED!!!!!!!!

TO MAKE MATTER WORSE IS THE FACT THAT WHEN I REVERSE A DEBIT ORDER NOT ONLY DO I HAVE TO PAY A REVERSAL FEE BUT TELKOM HAS THE AUDACTIY TO A FEW DAYS LATER PUT THROUGH ANOTHER NAEDO!!!!!! TO ADD INSULT TO INJURY TELKOM IS SO SLY AND CHANGE THE AMOUNT WITH A FEW CENTS AS YOU ARE AWARE THAT EVEN IF THERE IS STOP ON THE ACCOUNT FOR TELKOM THAT THE DEBIT ORDER WILL THEN GO THROUGH WITH THE FEW CENTS CHANGED!!!

DO NOT SAY IT IS NO TRUE AS I HAVE RECONNED BY ACCOUNT AND CAN PROVE TO YOU JUST HOW SLY TELKOM REALLY IS!!!!

I HAVE PROOF OF REFERENCE NUMBERS, DATES, TIMES, CONTACT PEOPLE WHO EITHER DID NOT DO THEIR JOBS OR HAD SOME KIND OF REASON FOR NOT KEEPING TO THER PROMISE/ COMMITMENT!!!!!

IF I HAVE NOT RECEIVED A CALL FROM A COMPETENT (IS THERE SUCH A PERSON) AT TELKOM BY TUESDAY 31 JULY 2018 I WILL OPEN A ***** CASE.

0
Replies (7)
gvdm
george van der merwe's update30 Jul 2018, 19:41
Reviewer Update
How ironic is this that I just receive ANOTHER notification that I will be contacted.... On Saturday I was "assured" someone will call me. OBVIOISLY no call received.... Sunday same story.... Monday SAME story.... Oh I'm sorry. Its been the same "we will contact you" since DECEMBER 2017!!!! Facebook messenger said they are available during specific hours. I made contact on Saturday, Sunday AND Monday and still waiting "patiently"???
gvdm
george van der merwe's update30 Jul 2018, 19:41
Reviewer Update
How ironic is this that I just receive ANOTHER notification that I will be contacted.... On Saturday I was "assured" someone will call me. OBVIOISLY no call received.... Sunday same story.... Monday SAME story.... Oh I'm sorry. Its been the same "we will contact you" since DECEMBER 2017!!!! Facebook messenger said they are available during specific hours. I made contact on Saturday, Sunday AND Monday and still waiting "patiently"???
gvdm
george van der merwe's update30 Jul 2018, 19:42
Reviewer Update
How ironic is this that I just receive ANOTHER notification that I will be contacted.... On Saturday I was "assured" someone will call me. OBVIOISLY no call received.... Sunday same story.... Monday SAME story.... Oh I'm sorry. Its been the same "we will contact you" since DECEMBER 2017!!!! Facebook messenger said they are available during specific hours. I made contact on Saturday, Sunday AND Monday and still waiting "patiently"???
gvdm
george van der merwe's update31 Jul 2018, 08:49
Reviewer Update
AAAANNNNDDD now to add insult to injury i have received the following SMS: Your account for customer ***XX has been suspended due to collection. Collection???? WHAT collection????????? I am actually the one who should be collecting which is what i am going to do.
gvdm
george van der merwe's update01 Aug 2018, 11:14
Reviewer Update
Soooooooo "Thank you for chatting to us on 28 July 2018. Your conversation with the agent is available below: Please hold for the next available Agent. You are currently being assisted by Samukelisiwe Mkhize 8:06:52 AM. According to our conversation 8:33:59 AM Samukelisiwe: I have logged and escallated the case so they can contact you at anytime today. FYI that "today" was Saturday..... Today is WEDNESDAY!!!!! HALLO!!!????? ANSWERS PLEASE!!!!!!
gvdm
george van der merwe's update02 Aug 2018, 12:58
Reviewer Update
Another day has passed.... officially 5 days after I would have been called on the "same" day.....
gvdm
george van der merwe's update03 Aug 2018, 13:58
Reviewer Update
And ANOTHER day has passed.....