Integrated Data Wallet

About a month ago I went to a Telkom Front shop in Tygervalley to enquire about Telkom's Integrated Data Wallet Product. The product allows you to use your ADSL data cap on the SIM. <br> They signed me up for the product and gave me a data sim that should reflect the data available for both my ADSL and the data sim. <br> The sim authenticates to the service provider but does not reflect any data. I have been to numerous front shops, phoned the faults services numerous times. Not one of the call centre people know about the product and no one can assist in getting their own product to actually work as advertised.<br> I have wasted hours and hours trying to get this issue addressed, the ADSL support tells me it's a Telkom mobile issue and Telkom Mobile tells me it's an ADSL issue. Nobody can help and nobody takes accountability.<br> I do not understand how Telkom can have a product that no one knows about and no one has the skills or the inclination to try and implement properly.<br> This is incredibly frustrating and time wasting.<br>