Integrated Data Wallet

I have 1 ISDN and 3 ADSL Lines. All the lines were disconnected due to cable theft on 2 October 2015. Telkom do not have a spare cable in stock and I have to wait indefinitely for the service to be restored. <br> <br> After reading about the Integrated Data Wallet promotion on [URL Removed] I went to the local Telkom store. They gave me a special 3G sim card to use my Softcap ADSL data on the Telkom Mobile network. <br> <br> Unfortunately the data was never allocated to my sim card. (The Telkom Data usage portal confirms that I have 100 GB of Integrated Data available)<br> <br> The operators at the call centre were unable to assist me and were not even aware of the promotion. They either disconnected me or transferred me between different departments. I went back to the Telkom Store twice (3 times in total). The consultant made a phone call, and I overheard that other clients in Kimberley reported the same problem. <br> <br> If you are unaware the service you should speak to the managing director of Telkom Mobile and Consumer, Attila Vitai, who was quoted on [URL Removed]<br> <br> This is also not the first complain on Hellopeter about the integrated data service of Telkom.