Integrated Data - Cannot get service activated

Hi There,<br> <br> I received an sms about the integrated data service from telkom and was requested to register for the service. I register for the service and received a SIM card. Since the SIM card was a micro sim, I was requested to go to a Telkom Direct store for a nano SIM card. <br> <br> I went on Friday 26th February to Telkom Direct in Rosebank Mall. I was assisted and provided with a nano SIM card. The SIM card was however not activated. The SIM card was activated only on Thursday. However when I go onto any website, it states \out of bundle\" and that i would need to recharge. I have a 20GB soft cap subscription and still have plenty data still on my account. I am not sure why it states that my data is out of bundle. <br> <br> I contacted the call centre and they state that it can be sorted by Mobile department. I speak to mobile department and they tell me it can only be sorted by fixed line department. This after holding on the call centre for over an hour to get to mobile department and then another hour to get back to fixed line Department only to be cut off once getting back to the fixed line department.<br> <br> Can somebody please help in advising How to get an integrated data service.<br> <br> Regards."