INSURANCE ****

I am not pleased with the manner in which my insurance was handled and is currently being handled and as a result, I feel that Telkom needs to look into the manner in which their administrator (Finrite) deals with claims and the turn around times involved.

I claimed on the 6th ofDecember 2019 and to date have had no luck with regarding obtaining my device or being given a proper update.

I personally recall asking Chad Dairies of the Claremont Branch which administrator would be handling my insurance and he assured me that it would not be Finrite and here I am stuck with them again.

Could you please change my insurer and better yet chase up with the claim, it is very disgusting and inconsiderate to have a client wait up for a personal device. How do you guys think in the interim i am contacted?