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Amina T

1 reviews | Active since Mar 2015

03 Apr 2023, 07:40

Insurance + Debit orders

I have been reaching out to Telkom for the past 6 months - with no luck to cancel my insurance. For the past 6 months + I've been paying for insurance on a phone i no long have. Please cancel the insurance immediately and reimburse me accordingly.

Also - Since December I have not been debited and been paying manually --WHY? Now that i pay upfront, every month I get notification that my account has been suspended?? Why? when payments has been made. The way I feel, You can cancel everything i have with you.

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Replies (1)
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Amina T's update04 Apr 2023, 07:04
Reviewer Update
Again... I just got a notification that my account has been suspended? I paid R800 on the 20/21st of March and now the account is due again with R494.25?

account *** / ***

Please ensure my line is activated and my insurance is cancelled immediately.

Also I need to be reimburse having paid for insurance on a cellphone i dont have.