MZ
Mduduzi Z

1 reviews | Active since Jan 2019

18 May 2021, 13:45

Insurance claim number 52326

I insured my cellphone with Telkom insurance and I lost my cellphone on the 31st of March 2021 and put on my claim there after but I am still waiting for them to approve my claim and give the new cellphone but they are deducting monthly premiums without fail every month end. I have tried several times to follow up but I get any response from them. My claim number is 52326. There is pathetic and unprofessional.

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Replies (1)
MZ
Mduduzi Z's update21 May 2021, 11:32
Reviewer Update
I have not yet received any response from Telkom mobile insurance and it is almost 2 months waiting for the claim feedback but Telkom mobile insurance are deducting monthly premium. I am unhappy and frustrated with Telkom mobile insurance.