insurance

<p>i have still not received any call/ feedback regarding my case, case number ( ********** 3). i called the call centre today 08/05/2017 and the call centre agent could not assist regarding the query i had on my invoice. she then put me through to the insurance department and i have had no luck with an answer. i added insurance on my new contract and was advised at the telkom fourways store that it would cost me R151. i received my bill and ive been billed R490.</p> <p> </p> <p>please note that i will not pay that amount please just cancel the insurance on the device if i am going to be having such issues. this is not the first time i have to query my invoice. i can not keep having this issue it is highly frustrating.</p>