Instead of migrating ADSL they Cancelled it!

<p>I went into Telkom store to cancel my internet and transfer my adsl line to the wholesale holding pool. This was done on the 9th January 2017. I phoned numerous times to confirm that the order was received and exactly what was required from the order. I must of phoned at least 8 times explaining what was wanted and explained that the internet line must be transferred. Within 2 days they cancelled the internet, and indicated that the adsl line would be transferred within 5 working days. During this time I called constantly to see whether the line was transferred, and explaining what was needed. Today the 16th January, they indicated that they cancelled the adsl line instead of migrating it!!!!</p> <p> </p> <p>So frustrating, something so simple. Now this becomes even a bigger issue as to reconnect the line they going to charge me for there mess up! Totally not impressed I have been a client for over 7 years.</p> <p> </p> <p> </p> <p> </p>