zN
zama N

1 reviews | Active since Apr 2015

31 Mar 2016, 15:34

Instead of laptop I received an IdeaPad

I'm so ****ed off, I should've listened to my cousin who had a problem beforw with Telkom in Gateway the level of service is poor. <br> <br> I Njabulo went in store to take up a laptop contract spoke to Anne she did the transaction for me. She took down all my details and gave me a box that was supposed to have a laptop. I was rushing to go to my shift due to the nature of my job. I trusted her and didn't open the box. When I got home the next day only to find it's a ****en IdeaPad, like seriously! As frustrated as I was I went back in store and explained what happened and they ****en told me Anne Is off therefore they cannot assist me. The next day I did the same thing I received the same treatment. What happened to ****en working as a team huh? Anne Is part of your business if she has done something someone must ****en take responsibilty. No one even bothered to call the ****en manager for me since ****** Anne wasn't at work. <br> <br> This thing can swing both ways I'm tempted to cancel this ****en deal and get my money back. Unacceptable from such a huge company. I will never refer someone to Telkom ever. Call me on ***. I used my sisters phone to post this.

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Replies (1)
Telkom
Telkom's reply31 Mar 2016, 17:38
Official
Hello zamarh,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.