Instalment

i have contract of R522 monthly from 2019 with Telkom, in the month of March 2021 i received a statement stating that i need to pay r600 for end of March,I then called in a spoke to a consultant, she said i have subscribe for something i don't even know about, she said she will log a complaint but to my surprise no one called me.

I then called them back and spoke to another consultant who confirmed that the was no complaint logged and whatever subscription was never cancelled,

she then told me that she has cancelled it and send the query for investigations.

so today i got a statement stating i need to pay R602.00.

i'm really not happy with the service i constantly get from telkom, the reaping poor people off .

they think we all don't know our consumer rights/.