LP
Linda P

1 reviews | Active since Nov 2015

23 Nov 2015, 16:36

installers let down telkom

phoned telkom on the 05.11.2015 took a SmartHome package but only landline installed ,no 3g modem, sim cards or LTE wifi router . installation started on the 18.11.2015 but only landline installation completed today.

0
Replies (1)
Telkom
Telkom's reply23 Nov 2015, 17:04
Official
Hello lino01,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM170629.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,