Installation/technician problems

There is no option for mpre than 1 explanation. Pass the buck Lying Managers meeting or on leave Sending sms and not doing what they said...can go on and on. We did a relocatoin and telkom said i can do it with them directly no need to go through mweb, much quicker with them...omw what a joke! They caame out in Dec and said they will come back om the 4th Jan...morning of the 4th I received sms technician is despatched phone 12h00 Telkom said the technician was there but we still on holiday...i waited there whole day!!! I asked to speak to supervisor said supervisor is in meeting. She phomed techniciam no answer amd said she will send technician email to phone me as well as his manager. I phomed back 15h00 telkom phoned technician again no answer and I asked to.speak to supervisor dont want to put me through and laughed at me! Phoned telkom again this morning and they said technicians on leave will only.come on the 9th!!! I habe business to run and have been sitting without my line for almost a month and i still habe to pay for this line!! Spoke to Dean Chetty and manager was Zakele mashaba who did not want to speak to me