Installations Still Not Done After 2 Weeks

Hi,<br> <br> This seems like the only solution to my problem seeing as nobody can help me or give me a number for the cabling department to hear what exactly the problem is at our box. I have booked an appointment for an ADSL line & Telephone line installation for the 3rd of July 2015. I received a text message to say that a Telkom Technician will come to my premises on the 3rd of July for our ADSL & telephone line installation. They never showed up or let me know that they had a problem at our box. Monday 6th of July I phoned them to find out what was going on, and all the sales consultant said is that they did a line upgrade. She made another booking for the 10th of July and she said that they will come out between 7:30 & 12:00. They still haven't come out. They have sent the problem over to the cabling department on the 3rd of July 2015 already and today after phoning them they said it is still up to the cabling department to fix the problem. HOW CAN THIS TAKE 2 WEEKS TO GET IT FIXED!!!!!! Im sick of this bad service and all the back and forth with them. I need something done NOW!!!! Don't make an appointment with a customer and then never show up!!