INSTALLATION WAS SCHEDULED FOR THE 13/04/2016

I HAVE APP**** FOR A NEW TELKOM LINE AND I RECEIVED AN SMS STATING DEAR CUSTOMER YOUR INSTALLATION FOR ORDER (***3) IS SCHEDULED FOR (***3) BETWEEN 07:30:00 AND 16:00)IF NOT CONVENIENT PLEASE LOG ONTO [URL Removed] TO RESCHEDULE.. TO DATE NO ONE HAS CONTACED ME OR CAME TO MY PREMISES FOR THE INSTALLATIONS AND I HAVE MADE NECESSARY ARRANGEMENTS FOR THE DAY OF THE INSTALLATION TO TAKE PLACE.I NEED TO HAVE THE LINE INSTALLED ASAP. UPON CONTACTING TELKOM THEY ADVISED ME THAT THE SMS WAS SENT IN ERROR.UPON SPAKING TO THE CALL CENTRE AGENTS THEY JUST TRANSFER YOU.II AM VERY DISAPPOINTED WITH THE FEEDBACK FROM TELKOM.PLEASE CONTACT N. NAIDOO ON *** .