Installation of Poynting Antenna

I app**** for, and received, all the hardware for the Telkom Smart LTE Uncapped promo. I was advised that a technician will come out to my premises and install the Poynting antenna. 5 phone calls over the past week and everyone feeds me the same story \a technician will contact you to set up an appointment\" but nobody ever does. This is why people see Telkom in a bad light. False promises and not living up to your end of the deal. I bet when it comes time to debiting my account this month there will be no delay at all ? I'm locked in to a 24 month contract and now I'm going to be paying for a service I am not receiving. That to me is breach of contract. Really not happy about this. Here are 2 different references I received - #***7 and yesterday I received #463370 after having to go to the Telkom store. "