wG
wynand G
1 reviews | Active since Mar 2016
15 Mar 2016, 08:56
Installation of cancelled order
I cancelled my order for ADSL on the 1 February 2016 (verbally and via email) due to the fact that the sales person told me installation will take place in 1 to 2 weeks, Telkom then informed me that installation will take 2 months, i cancelled the order ( and got confirmation from Telkom regarding cancellation ) 35 days later they informed me that a technician will come today for installation.<br> UNACCEPTABLE
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Telkom's replyOfficial
15 Mar 2016, 10:08Hello Unavailable24/36,
This response serves as confirmation that your query has been received.
Your reference number : SM213182
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM213182
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
Telkom's reply15 Mar 2016, 10:08
Official
Hello Unavailable24/36,
This response serves as confirmation that your query has been received.
Your reference number : SM213182
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM213182
A consultant from our fulfilment team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.