Installation of ADSL (2 months and going)

To whom it may concern,<br> <br> I just want to say thank you for sending a technician that was a step in the right direction. He still did not install my line because now Telkom says to me that I need to dig a trench with my own money so that a line can be laid down. How does it take Telkom 2 months to tell me in 10 min that I need to spend more money to dig a trench so that YOU can lay down YOUR line.<br> <br> I am on the verge of snapping. You keep giving me problems and not solutions. So now I have spend more than a R1000 on DATA from other providers and need to spend about 1k - 2k for someone to dig me the trench so that you can get a line down.<br> <br> So now that I am losing my self I go to a store to the get a LTE router just to find out that I need to apply with another application and go through the whole thing again because IT IS A NEW CONTRACT. So I need to make time again to go to a bank and get statements and proof of residence etc.<br> <br> So every way I try and go Telkom is nailing me and making my life hard. When will someone flippen help me to get going. Seriously why should I as the client be struggling like this????<br> <br> Please call me and help me ***.