CV
Candice V
1 reviews | Active since Nov 2014
09 Jun 2015, 13:51
INSTALLATION DELAY
I've been trying to get Telkom to come and install a line in my new home since beginning May 2015. I have logged queries online and called in numerous times. No one has called back to set up an appointment or even called with any feedback! This is not how you treat possible new clients!
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Telkom's replyOfficial
09 Jun 2015, 15:43Hello Candlezz,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Installation Department and feedback will follow.
Your social media reference number is SM116863.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Installation Department and feedback will follow.
Your social media reference number is SM116863.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,
Telkom's reply09 Jun 2015, 15:43
Official
Hello Candlezz,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Installation Department and feedback will follow.
Your social media reference number is SM116863.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Installation Department and feedback will follow.
Your social media reference number is SM116863.
We apologize for any inconvenience caused.
Regards,
WilliamLetwaba
Social Media Team
Best regards,