1 reviews | Active since Dec 2015
I have never dealt with a company more as complacent with terrible service as Telkom. I paid my deposit on the 5th of March at a Telkom store and I could not get a booking because my payment was not allocated to my name. Then when I finally got the booking, waited all day but the Technician did not pitch. No sms no call to explain. <br> <br> when I call the call centre. firstly there is absolutely no telephone etiquette there you get muted while you talking and you can hear all the personal conversations going on around because the call centre staff are so loud. Then the answer you get all the time is I work at the call centre I don't know why they didn't come. but according to the system you didn't pay, like Duh I told you I paid I even have proof. <br> <br> I have spoken to 2 Thabiso's, Vivesh and Sam who all said they would escalate. But guess what Im still waiting. <br>
Best regards,
Best regards,
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