1 reviews | Active since May 2016
Installation: ***
On the 30th of October, I visited a Telkom branch to apply for a wireless connection and was told that a technician would be dispatched to my home within a week. Different sms's were sent of different times the technician would be sent out. On Friday, 6th November a technician was sent out and did not finish the job saying he would return the following day to complete the installation (probably because it was Friday and he did wanted to have an early one off). Today is the 10th of November and no one from Telkom has bothered to return. Instead I have received an SMS yesterday advising of am installation that is to be done on the 6th December! Telkom is a disgrace! Please have my line installed before Friday, 13th No ember or cancel my application? What a joke of an organisation.
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall provide you with feedback.
Your social media reference number is SM166205.
Regards,
Joshua
Telkom Social Media Team
Best regards,
Please accept our humble apologies for the frustration and inconvenience caused. Our technical team shall provide you with feedback.
Your social media reference number is SM166205.
Regards,
Joshua
Telkom Social Media Team
Best regards,
