Insane billing - Putting the phone down in my ear

Good day<br> <br> Telkom deducted R 808.77 (Invoice no 601A***q) from my account. I only have a land line as I moved my internet and ADSL to Mweb.<br> <br> Last months invoice was R 205.00. Which made me very happy as I no longer have to pay Telkom R 1000.00 + each month for a 4mb uncapped line.<br> <br> I have called them and they told me that the payment was made of R 205 and I received a credit of R190.46 (***)<br> <br> 808.77 - 205 - 190.46 = 413.31. My current out standing amount I must pay is R 625.00 (only for the landline and called made. After I ask why the amount was so high just for the landline she put the phone down in my ear.<br> <br> Don't get me wrong I am used to Telkom's bad customer service and over billing. **** I have paid R 1000+ each month for 4 months with Telkom. When I left i am paying R 450 for the same, actually better account.<br> <br> Please sort this out as fast as possible, because I know Telkom will suspend the line for no payment. <br> <br> <br> <br>