Insane billing amounts with no explanation

I recently moved 3 streets away and requested that Telkom tranfer my line, at the same time I upgraded my internet package. My invoice date is the 5th of each month. My line was installed at the new house on the 4th of October 2018 and was told to make a payment of R186.00, which I did. On the 17th of October my telephone and internet line was suspended and I was told to make a payment of R1100, which I did on the 26th of October. I was told that my line would be reconnected within 48 hours which it was. Yesterday I received an invoice with an astronomical amount to be payed on the 5th of December and called telkom to discuss. This morning my line was cut again. I've payed a total of R1300.00 to telkom since installation on the 5th of October. Further to the above I've been billed 2 reconnection fees totalling R520.00. I am utterly disgusted in telkoms service as I have now been asked to pay an additional R1400 to reconnect my line. It is the 16th of November, my bill is due the 5th of December. This is completely ********. Should this issue not be resolved immediately I will seek legal action against you. Please note that my line is supposed to be capped at R807 pm.