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Paul M
1 reviews | Active since Oct 2014
02 Feb 2016, 11:37
Inquiry into fibre offerings
Good day, <br> <br> I just spent more than 11 minutes waiting to speak to someone on the end of 10210. I wanted to find out about eligibility of trialling Telkom fibre to the home products in context of [URL Removed] and in a complex that has Vodacom fibre. <br> <br> Apparently call centre personnel are not able to assist with fibre products and instead one has to call an 0800 number. Fair enough. However neither the \Call me back\" functionality on the website, online chat or requesting for the fibre department to call me back seems viable or works. Not ideal.<br> <br> Paul<br> <br> "
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Replies (1)Telkom's replyOfficial
02 Feb 2016, 12:42Hello starshiptrooper,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM195550
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM195550
Regards
Luleka
Telkom Social Media Team
Telkom's reply02 Feb 2016, 12:42
Official
Hello starshiptrooper,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM195550
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM195550
Regards
Luleka
Telkom Social Media Team
