Inneficient Staff

<p>In February, I changed planes from Home LTE (30 Gigs) to Smart Home Broadband (40 Gigs) as my contract had expired and it was now possible for me to change plans. This change was performed in store where I thought there is no way one could get it wrong. Only to find out that 2 months down the line Telkom has handed my name over to Attorneys for not paying my account when I phone Telkom they tell me my account is up to date... puzzling! When I explained that my account is up date this also puzzles the attorneys. Telkom please start improving your service as currently it is beyond shocking. </p>