1 reviews | Active since Nov 2013
<p>Just passing the buck that's all that's happening, your call center plays ping pong with the customers between sales, technical and billing. And don't I dare be a bit rude or else I get put on hold for 30 minutes. I'm asking for a simple thing to be done, activate my service. Why is that so hard? Why can no one help me? Why have a call center that can't help people? Why must I always result to complaining on social media before anything gets done? This is the exact reason why I'm leaving Telkom because the service is ridiculous. I cannot take this **** anymore honestly. 4 hours R300 wasted airtime and still I have ****all connection. I got told that I'll be reconnected on Monday already it's ****ing Wednesday like honestly. Disband your call center they're useless. I would also like your billing address so that I can invoice you for the days I've been offline, my wasted airtime and data as well as the revenue I've lost in my business.</p>
Hi chris_s
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for any inconvenience we have cause to you.
Your reference number is:SM237130
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi chris_s
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We really do apologize for any inconvenience we have cause to you.
Your reference number is:SM237130
Regards
Luleka
Telkom Social Media Team
Best regards,
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