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Paola M

1 reviews | Active since Jul 2017

19 Jul 2017, 19:33

Infuriating Telkom Wifi

<p><br />To say that I am at my wits end is a gross understatement... I have never come across a company that is so inefficient, poorly managed and has NO customer care service at any level. Telkom have been taking my money for the last 11 months now for an LTE wifi servicethat I cancelled in August,. I have returned all the hardware at their requst and have been begging on my knees for them to cancel the debit order. Nothing has worked, and the bills keep coming - numerous visits to Telkom centres, endless calls to call centres, emails backwards and forwards - NOTHING HAS WORKED!! I am so disgusted with their pathetic work ethic and *****ING of my money!!! I actually don't know what more to do or say...here are the details - what are your comments Telkom????</p> <p>Account number ********** 23. It was an Huawei LTE Wi-Fi sim card contract no: ********** 537. Take ownership of this problem and fix it!!!!</p>

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Replies (2)
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Paola M's update31 Jul 2017, 13:59
Reviewer Update

Thankyou Diketso. I really hope that this time it will be sorted out.

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Paola M's update23 Aug 2017, 10:38
Reviewer Update
SO it is now 23 days ago that I received your response that it is being sorted out and in the meantime I have been debited once again!!!! Is this problem EVER going to be addressed????