AS
Avikash S

1 reviews | Active since Feb 2017

22 Feb 2017, 11:28

information required for insurance

<p>Please can someone contact me from head office, I’m really having a bad experience with Telkom, and I have been with them for more than 4 years now.</p> <p>Someone from the billing department was supposed to call me to make arrangement to pay my outstanding bill, but no one has called me yet, it’s been more than a week now</p> <p>I need my call log for my two numbers for insurance as I lost my phone, and my insurance says that they are waiting for the information from Telkom, I do not understand what’s the hold up</p> <p> </p> <p>Please can someone contact from head office on ********** during 09.00am to 02.00pm</p> <p> </p> <p>Thanks </p>

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Replies (1)
Telkom
Telkom's reply28 Feb 2017, 13:12
Official

Good day,

We apologize for the inconvenience caused.

We will make sure your query is attended to. Case ***9.

May you have a great day.

Kind regards

William

Telkom Social Media Team