Inflated Billing

<p>Dear Admin,</p> <p><br />I am here to dispute my bill for this month because I upgraded my line to a 10mbps on the R699pm from a 2mbps @ R399pm but all of sudden I receive a bill with a whopping R2300 and i called in lastweek to dispute the whole figure because it was too high n the gentleman I spoke too,only disputed the R995 for contract cancellation and it was sorted but still my bill is seating at R1200 and i tried to seat down and make sense of the line items but I see double entries of items.</p> <p>How does a R699pm become R1200?</p> <p>Please enlighten me as to how did you arrive to the R1200 where I was expecting R699+phone usage.</p>