ineptocracy reigns supreme at this SOE

<p>i reported internet not working on telkom fault line on Monday 16th May </p> <p>After a full week of no communication from telkom the fault persisted </p> <p>I called telkom on staurday - after 3 attepmts where call agents 'dropped the call" i then spent 45 minutes on the phone while a callcentre agent tried to istruct me on reconfiguring of my router - after 45 minutues still no internet access &she too hung up </p> <p>have attempted to check status of fault on line - the fault ref # is not recognised and nothing happend </p> <p>attempted raising fault on fault online chat and email - no response </p> <p>i cannot wait for my fibre to start working so i can cancel my telom 'contract' and rid myself of this incompetence </p> <p>Telkom will only realise its loosing customers due to incompetence once its too late - aka post office eskom SAA etc </p>