Ineptitude no surprise!

<p>I have been trying to cancel a charge on my account for 3 months now with no resolution. All I keep getting are requests to send emails to which there is little or no response. There is no direct number to the cancellations department and the local telkom stores can no longer help.</p> <p>In addition to that I sent an cancellation request on the 26th Jan this year for other services and this has also not been logged. In this day and age of technology there is just no excuse for inefficiency and ineptitude of staff. who needs 6 weeks to log a cancellation that was emailed?????</p> <p>Telkom cut your staff and lose your customers. I am on the brink of cancelling my telkom account altogether and going VOIP>>>></p> <p> </p>