Inept staff

<p>My mobile phone was ****** on 16th June 2017 and I immediately contacted Telkom to block my phone and to blacklist it. I went into the Telkom outlet at Fourways Crossing on the 18th June 2017 and the staff there confirmed my phone had been blocked. I needed to collect a form to change my contract arrangements so went into the Telkom outlet at Nicolway shopping centre the following Saturday and was again assured that my phone had been blocked and blacklisted.</p> <p> </p> <p>I phoned Telkom 081 180 on Monday to get the ITC number required for the insurance and was told that it would be sent to me. I phoned again on Tuesday and was told it would be sent to me. I provided the IMEA number to the young man who answered my call yesterday at lunch time and he told me he would send it later yesterday afternoon. I phoned again at13h30 today to be told by the person answering my call that my mobile phone was not blacklisted nor blocked and that there was no IMEA number recorded and no ITC number recorded.</p> <p> </p> <p>This means that on three separate occasions the Telkom staff blatantly **** to me telling me that they had done what I had asked them to do. </p> <p> </p> <p> </p> <p> </p> <p> </p>