PB
Penelope B

1 reviews | Active since Mar 2009

02 Dec 2015, 14:55

Inefficient Telkom Strikes AGAIN

I was one who said you get great service from Telkom - BOY was I wrong!! i app**** for a business contract when my Vodacom contract ended to consolidate my telecommunications. It has been nothing short of a NIGHTMARE getting my ADSL and business accounts sorted. i have been without a business phone for 3 days now and NOBODY at Telkom can assist - they just transfer you from dept to Dept. Sindiswa no longer answers my emails - I have not received the phone - my number has been prepared for porting by vodacom and yet Telkom has done NOTHING in terms of getting me up and running. I SHOULD HAVE LISTENED to EVERYONE that TELKOM ARE USELES and the WORST in the market. need to go find a new business contract i think. Shame on you Telkom - you are *********** and should be put under Administration to get your house in order. I am so very sorry I am tied into a Telkom contract for my ADSL - the other contract ENDS THANK GOODNESS IN DECEMBER AND I NEED TO GO TAKE MY BUSINESS ELSEWHERE - BACK TO VODACOM.

0
Replies (1)
Telkom
Telkom's reply02 Dec 2015, 18:27
Official
Hello penny68,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM173890.

We apologise for any inconvenience caused.

Kind regards
Igsaan
Telkom Social Media Team

Best regards,