JA
Jacques A

1 reviews | Active since Dec 2015

10 Dec 2015, 18:44

Inefficient service

My adsl line has been suspended for 3 days, without anyone being able to tell me why? Its been super frustrating to work with incompetant staff and none of them are trying to be pro active, I just have to sms a number with a complaint and wait... Still waiting. Its super frustrating to try and run a business that is internet dependant.

0
Replies (1)
Telkom
Telkom's reply10 Dec 2015, 19:10
Official
Hello Jacques.A,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM177151.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,