Inefficient service

<p>After many attempts in contacting telkom to resolve my bill still to date I have no feedback from them. The contract has been a problem from day 1. First I was given a faulty device I struggled for over 6 months for them to replace my device, this was paid for. In the last 2 months they have increased my spend limit without my consent. Now they've billed me an amount that I cannot account for not to mention the statement does not add up. I'm so tired of running after these people. If I don't resolve the matter then they will want to list me on itc has a bad payer. But the mistake is from their side. I really wish they could employ people that know what they are doing. I have also sent in a cancellation 2 months ago and they have not yet cancelled my contract. The store manager at pavilion durban branch is so useless and rude including call centre agent nozipho. I asked to speak to a manager she was busy and said will call me back thembihele I'm still waiting for her call. Bad service never taking another contract with them.</p>