CM
Craig M

1 reviews | Active since Apr 2012

26 Jun 2017, 18:18

Inefficient internal processes to clear payments

<p>I just called Telkom call centre to get my services reactivated and have been told it takes up to 48 workibg hours - 6days for the payment to reflect and up to 72 hours - 8 days for lines ro be reactivated. In 2017???? </p> <p> </p> <p>What that means is if i don't get the line activated i am going to lose 40gig of data just because of their inefficient processes. </p> <p> </p> <p>I am so unhappy and will log this with the ombudsman if i dont get this resolved before my data expired. </p> <p> </p> <p>6days to clear a payment is ridiculous. </p>

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