EF
ELAINE F
1 reviews | Active since Apr 2017
22 May 2017, 08:47
INEFFICIENT
<p>I posted a complaint the 1st week of April 2017 to which i received a response on the 10 April that they are busy investigating the complaint of being overcharged for wifi data. I received a refernce number ********** 2.</p> <p>I just received my current invoice and nothing has been done!!! This is unacceptable service from Telkom.</p> <p>I refuse to pay for data if the error was on their side</p>
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Replies (2)
Telkom's replyOfficial
22 May 2017, 11:04Hi ELAINEFERREIRA
We humbly do apologize for the delay in processing your request .
Please kindly note that your query has been sent to our mobile team feedback will be provided.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply22 May 2017, 11:04
Official
Hi ELAINEFERREIRA
We humbly do apologize for the delay in processing your request .
Please kindly note that your query has been sent to our mobile team feedback will be provided.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
22 May 2017, 11:04Hi ELAINEFERREIRA
We humbly do apologize for the delay in processing your request .
Please kindly note that your query has been sent to our team feedback will be provided.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Telkom's reply22 May 2017, 11:04
Official
Hi ELAINEFERREIRA
We humbly do apologize for the delay in processing your request .
Please kindly note that your query has been sent to our team feedback will be provided.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,