Incredibly slow ADSL speeds for months and months

Good day,<br> <br> I have logged so many calls already for the same thing, again and again. Some of those reference numbers are:<br> 174CRK260315<br> 239CRK080315<br> 62CRK090415.<br> As I am typing this I am waiting for a consultant to speak to on the online chat service offered by Telkom. It's been 15 minutes and still no contact back from them.<br> This is incredibly irritating and really bad service delivery from Telkom. I pay for a 4MB line but I do not get speeds that even begin to resemble that.<br> <br> I want this resolved immediately. And I also want to know what Telkom intend doing about charging for service they have not delivered. How about a credit on my account for the period that my ADSL line has been so slow?<br> <br>