Incredible...unbelievable...yet they are still not able to help long standing customers

Ok, so I am joining the ever growing amount of people that are fed up with Telkom service delivery. I have been trying to move my Fibre line for around 5 weeks now and no joy...

- The link on your site is broken to move my line - The link on your app does not work (says that someone will contact me but they never do) - The 10213 number has numerous times now told me someone will get back to me and no one does - The *** mailbox is full and keeps returning my mail.

I am in a situation where I have moved out of a residence, someone else has moved in and now they cannot activate their internet due to mine still not being moved.

I tried something and called to set up a new account...low and behold someone was on the line instantly willing to take more money but no one is there for your "after sales service"

I am upset and am turning to socials on various platforms to raise my concerns.