FA
Fanie A

1 reviews | Active since Jul 2014

06 Jun 2016, 10:03

Incredible incompetence

<p>I app**** for Telkom uncapped Lte. Following up on my order I was informed that my order disappeared from the system. I had to apply all from scratch again. Then I was informed that after the contract was approved a tracking number will be provided within 48 hours. What a joke, more like 5 days. When I received my package it said that I will be up and running within 24 hours. Another joke! I have been suffering for 4 days now to get the sim card activated with no luck! Absolute incompetence from you side Telkom!</p>

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Replies (1)
Telkom
Telkom's reply06 Jun 2016, 13:24
Official

Good day lizfan

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***
Please also e-mail us at *** with your SIM card number.

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.